Field Service | United States

LEADERS IN

FIELD SERVICE MANAGEMENT SOLUTIONS

TOUR

Customer Relationship Management

Whether it’s Equipment and Parts transactions, Service Quotes, Service Contracts, Rentals or Training, FieldServio gives your sales people the ability to track all of the steps, contacts and activities to manage your opportunities.

Service and Operations Management

Providing a complete solution for managing the delivery workflow for both the Service “Break Fix” and Preventive Maintenance business

Inventory Management

Managing all aspects of Purchasing, Transfers, Adjustments, Use and Counts of Inventory

Mobile Field Technician

Mobile Technician provides the technician with all of the tools required to capture information about the work completed on the job.

PM Service Contract Management

The user has ability to setup the various types of contracts with the appropriate service schedules and invoicing schedules necessary to deliver on and invoice for the contract.

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Rental Fleet Management

Designed to provide a complete solution for renting and managing your rental assets. This agreement is comprehensive in that it allows the user to select accessories that may accompany the rental asset as well as consumables if any are required.

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Accounting and Financial Management

A complete solution for managing your accounting and finances is the heart of FieldServio’s single system platform.

ABOUT

FieldServio came about like most really good solutions do, at the intersection of need and capability. The need resided in our very first customer that is an award winning and top distributor for a major manufacturer. The issues they faced are widespread in the competitive field service management world. There was a need to be more efficient in their processes from front to back and remove any slow downs or obstacles to provide excellent and timely service to their customers. They knew that standardized and scalable processes were the key to a consistent performance for their customers, but what was lacking was an affordable, all-inclusive single system to support these processes. They used a combination of software for accounting, service, and rental management that were cobbled together creating the age-old issues of dual entry, disparate data, data security and the complexity of multiple user interfaces.

With close to 20 years of experience in developing web based and mobile software solutions, our job was to look at the issues facing this customer with a single solution in mind. We partnered with them by using their extensive experience and knowledge in the field service business to pair with our understanding of software development and support to create FieldServio.

FieldServio was designed from its inception to be a comprehensive single system solution for field service management companies. This creates an “evergreen” system that is constantly being improved to meet new business technical and environmental requirements so that FieldServio is the last solution your organization will ever need to implement. From Sales and Customer Relationship Management through Service Management, Inventory, Equipment History, Rental Management and Accounting, everyone is on the same page.

As our customers move forward, so too does FieldServio. New ideas and changes to the field service industry are coming and we are ready for them. Our commitment is to always provide the best possible solution for your organization because your business, is our business. Our goal is to assist in growing your company’s revenue while providing the tools necessary for you to serve your customers better.

Jeff Carter

President, Standpoint Technologies